• Payment methods

Payment methods

At Clubdesjouets, we want to offer you a simple, secure, and flexible shopping experience. That's why we offer several payment methods tailored to your needs, so you can confidently give the best toys to your children.
1. Payment by credit card
We accept the main credit cards on the market:
💳 Visa
💳 Mastercard
💳 American Express
💳 Carte Bleue
All credit card transactions on clubdesjouets.com are 100% secure. Your payment data is encrypted using the SSL (Secure Socket Layer) protocol and processed via certified payment platforms. We never store your full bank details on our servers.
Your payment is debited when your order is confirmed. If payment fails, your order will not be confirmed and no amount will be charged.
2. Payment in installments with Klarna
We also offer installment payments via our partner Klarna, allowing you to spread the cost of your purchases stress-free.
Options available with Klarna:
Pay in 3 interest-free installments: divide your order amount into 3 equal payments, automatically debited.
Pay later: receive your order first and pay within 30 days.
Pay in multiple monthly installments: spread your payments over several months according to the options offered at checkout.
How to use Klarna?
Add your items to the cart and proceed to checkout.
Select Klarna as your payment method at the checkout step.
Follow Klarna's instructions to verify your identity and complete your purchase.
Receive a confirmation from Klarna with details of your payment schedule.
⚠️ The use of Klarna payment is subject to verification and acceptance by Klarna. Clubdesjouets does not intervene in the decision to grant credit. For any questions regarding your Klarna account or a payment schedule, please contact Klarna customer service directly at www.klarna.com.
3. Payment security
The security of your transactions is our top priority. Here are the measures in place to protect your purchases:
HTTPS protocol across the entire site to encrypt your data.
3D Secure authentication for credit card payments, adding an extra verification step via your bank.
No storage of your bank details on our servers.
Our payment providers comply with PCI-DSS standards (international data security standard for the payment card industry).
4. Currencies and invoicing
All prices displayed on clubdesjouets.com are in euros (€), all taxes included (TTC).
Invoicing is done in euros at the time of order confirmation.
If your bank account is in a different currency, your bank will apply its own exchange rate. Bank fees may apply depending on your institution.
5. Payment issues
If you encounter a problem when paying for your order, we recommend that you:
Check that the information entered is correct (card number, expiry date, cryptogram).
Ensure that your card is authorized for online payments and that the limit has not been reached.
Contact your bank to verify that no restrictions are blocking the transaction.
Try again with another available payment method.

If the problem persists, our team is available to help you:

ClubdesJouets (brand operated by BGRN GROUP)

BGRN GROUP – SAS
SIREN: 992 503 375
Intra-community VAT: FR77 992 503 375

Address: 162 Chemin de Richard Brane, Petit-Bourg, 97170, Guadeloupe, France
Phone: +590 690 62 90 25
Email: aide@clubdesjouets.com
Website: https://clubdesjouets.com

Customer service available via email and online chat.
Last updated: April 2026